Terms and Conditions
These Terms and Conditions describe the rules that apply when you use Casutsu. They set out the relationship between us and our users, explain account responsibilities, and describe how we handle promotions, payments, and disputes. Please read the rules carefully before registering or placing wagers. By using our site you agree to comply with these terms and any updates published on the platform.
Account responsibilities
When you create an account with Casutsu you must provide accurate, current information and keep your login details secure. You are responsible for all activity on your account, including deposits, bets, and withdrawals. Do not share your password or allow others to access your account. We may suspend or close accounts where misuse, fraudulent activity, or breaches of these terms are suspected.
Eligibility requirements
To use Casutsu you must meet the legal gambling age in your province or territory and be physically located in a jurisdiction where online gambling is permitted. Only one personal account is allowed per player. We reserve the right to refuse registration or block access where local law, payment processing rules, or provider restrictions apply.
Acceptable platform use
Use of Casutsu is for personal, non-commercial play only. Prohibited conduct includes collusion, use of bots or automated tools, attempting to bypass location checks (for example with a VPN), and any activity intended to manipulate games or promotions. We may limit, suspend, or close accounts and withhold funds where unacceptable use is suspected.
General bonus and promotion rules
Promotions and bonuses are subject to separate terms that appear in the promotions area of your account. Eligibility, wagering requirements, game contributions, maximum bet limits, and expiry periods are set in each offer. You must opt in where required and follow the stated instructions to claim a bonus. Bonus terms displayed in your account take precedence over external summaries.
Deposits and withdrawals
Payments and verification
Available payment methods are shown in the cashier and may vary by province. We require verification of identity and payment details before processing withdrawals. Verification documents can include government-issued ID, proof of address, and proof of payment method. Withdrawal requests may be subject to additional checks to comply with security and anti-money-laundering obligations.
Limits and processing
Deposit and withdrawal limits, processing times, and any fees depend on the chosen payment method and your account status. Some payment providers may decline gambling transactions. We may apply internal limits or request additional information before completing transactions. If a withdrawal request is rejected, we will notify you with the reason where possible.
Dispute resolution
If you have a complaint about your account, transactions, or game results, contact our support team through the site. We will investigate and aim to resolve issues promptly. If a dispute cannot be resolved informally, we will outline further steps and, where applicable, provide information on independent dispute channels available in your jurisdiction.
Updates to terms and conditions
We may amend these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of Casutsu after an update indicates acceptance of the revised terms. It is your responsibility to review these terms periodically.